At The Sussex Travel Company, we’ve built lasting relationships with many of our clients and they insist on using our services for their business travel needs as well as their personal holidays. The testimonials below represent just a few of the positive recommendations we receive every year.
“The Sussex Travel Company are friendly, professional and efficient. I honestly couldn’t recommend them highly enough.”
“What an amazing team! They listened to what we wanted and sold us a great holiday (sadly our dates were out of season so a little quieter than our lads would have liked it to have been but..). The hotel was fab and their relationship with Sussex Travel was obvious by the way we were treated upon arrival, within our stay and up to our departure. We were unfortunately affected by the sad ending of Thomas Cook, but the handling of our the remainder of our holiday and journey home, with the help of the CAA was seamless. Cannot recommend Sussex Travel enough. A special thank you to Justine and Tanya.”
S.Tame – Holiday to Greece
“We were let down Thomas Cook customers stuck in Crawley with no hope of a holiday. Googled the nearest Independent Travel agent which meant an 8-mile drive to Horsham. From the moment we walked through the door we knew we would be ok. Tania and her colleagues sorted us a holiday which we are due to go on tomorrow. Thank you so much Sussex Travel Company for making us feel so important when we were one of many couples in the same terrible position.”
S.O’Brien – Holiday to Samos, Greece
“We have just returned from a superb holiday in Cyprus. Thank you Tanya and team. The hotel was beautiful. Thanks for organising all the assistance and walk in shower. All made for a fantastic holiday. The company that you suggested for our transfers to the airport were brilliant. Thanks again.”
“Really knowledgeable friendly staff – 100% customer service from Tanya and her team”
S.Wilson – Holiday to Grenada Caribbean, Kefalonia Greece, Cuba and Rhodes.
“Thank you again for your call earlier! I just wanted to drop you a quick note in writing to say a very heartfelt “Thank you”! You have been amazing over the entire booking process. You understood exactly what we were after, were very professional and speedy in replying and really showed that you are going the extra mile for customer service. We have had the most amazing holiday thanks to you and the view from my mum’s rooms was spectacular and definitely the best view we ever had. (And this was our third time at the hotel.) I thought it was also really thoughtful to wish us a lovely holiday before we left and to touch base on our return.
I would not hesitate to book with you again as you made this whole experience completely hassle-free for me and everything worked perfectly!”
A.Jakins & Family
“What can I say? It is so beautiful here. The eco-lodges are amazing. We have just come back from a yoga class in their wellness studio with Juda, our instructor. Our first experience and reckon one of the best views to do it!
Yesterday we saw stingrays and attended a fabulous drumming evening here. Could stay here forever! People, food and accommodation are just wonderful – certainly paradise. Tobago needs to be on everyone’s bucket list”
Winners of the Horsham Caribbean Festival Prize staying at the Coco Reef Resort and Castara Retreat in Tobago
“We would like to thank The Sussex Travel Company for the excellent service they gave us when we booked our recent holiday to South Africa, the attention to detail was excellent and nothing was too much trouble. Everything went smoothly from the flights, hotels and car hire as well as giving us great tips on places to visit and things to do. They even went to the trouble of sending us emails at a couple of our hotels to make sure we were happy with the arrangements. We would not hesitate to recommend Sussex Travel to anyone, they certainly know their business. Thank you for helping make this trip so memorable”.
Gerry & Sue – South African holiday
“The most amazing travel company I have ever used. They always make sure your holiday is perfect. The staff are very prompt with any information you may need before or after you have booked. Nothing too much trouble. You are always greeted with a friendly and happy smile when you call into the shop. If you would like a beautiful trouble-free holiday I could not recommend this company highly enough”.
“Tanya is THE BEST! I’ve just had an amazing holiday booked and chosen by The Sussex Travel Company. It fitted perfectly into what I was looking for and was truly value for money too. This is the second holiday that Tanya has helped me with and I can’t recommend her highly enough.
I came across her company via a Google search and am so happy that I’ve found a travel agent who really ‘gets’ what I need! Thanks again”
J.Regan – Holiday to KOS Greece and Lanzarote Canary Islands.
“Tanya you truly arranged one of the most spectacular holidays I have ever had and managed to squeeze so much in for us. A trip to Canada that wasn’t straight forward with the stops in Hamilton and Toronto, then the internal flight to Calgary where you arranged the hire of an RV for us. Nothing was too much trouble even with all the changes and additions we asked for. On behalf of Mel and I, we would like to thank you. So Thank-you”
A. Stanistreet – Canadian holiday
“Feel I should write a whole chapter to cover our thanks for the holiday!!! On behalf of my bothers sincerest thanks for all that you did. Everything went exactly as planned, flights, car, hotel, (and of course the wedding itself)! The hotel, in particular, was a delight, exactly as required, easy parking, very well looked after, very reasonable indeed, no more than three minutes to the beach, excellent staff, Spent some very relaxing time there, snacks, beer, coffee. Could not fault it. As indeed nor could I fault the service we received from you. All three of us would not hesitate to use you again. Many thanks.”
“Thank you so much for making this trip a trip of a lifetime. We had a very lovely upgrade and were treated amazingly. Jordan, Liv and Ophelia have made some wonderful memories and got to meet Minnie Mouse within an hour of arriving in the park. The journeys there and back were excellent and everyone involved bent over backwards to make sure we were looked after. Ophelia has had a busy few days but coped very well and always had a smile on her face. Thank you x”
Customer from Horsham – Disneyland holiday
“I have had the chance to work with Tanya for many years, and she ALWAYS over delivered on my travel needs. I have been travelling to and from the UK, the USA, Latin America and Europe on business. Whenever I needed to get somewhere with a client, even on short notice, she was able to find the right flights, hotels, and transport – all at the right prices.
After a number of years working with her in my business, I just happened to ask her about some holiday travel. And wow – I wish I had taken advantage of her knowledge and experience sooner! Again, she always over delivered on my requests for nice holidays in really special places.
Tanya is a true travel professional. I have always had fun talking to her as I arranged my travel. She gave me that special care that always made me feel special. And since I was recommended to her from another of her clients, I know that she treats everyone with this same level of care and professionalism that is so rare in this industry. And I have referred many of my friends and colleagues to her – and they have all thanked me for the introduction!!
I highly recommend Tanya – I am confident you will enjoy working with her as much as I have through the years”.
Larry G Hoelscher
“I have known Tanya Pace for 20 years as a travel agent, in which she has resourced and booked a numerous number of holidays for me and the family. My two boys are now men, she has also sorted out lads holidays for them even coming to the house to talk to the group. I can highly recommend her to find the best deal available and look after you from beginning to end. I have even had other members of the family and also friends use her to book their holidays”.
“Tanya is an exceptional person and brilliant at her job. She has organised our holidays, cruises, flights and accommodation in Europe, the Far East and the USA over many years and the service she has given has been second to none. We would not dream of using anyone else!
Tanya has a wealth of travel experience and knowledge and is more than happy to personalise and put together any type of holiday you might want and suggest places to visit that might be off the tourist track; she is helpful and friendly, nothing is too much trouble for her and she has managed to get us upgrades on accommodation on more than one occasion.
We realised Tanya’s true value as a travel agent when we were stuck in New York due to the ash cloud in April 2010. Tanya worked tirelessly to get us on a flight back to the UK and we only ended up being delayed by two days which was amazing considering many other people had to wait a week or more before getting a flight home. Tanya was in touch with us constantly giving us updates on the flight situation. It is only by booking our holiday through Tanya that we could get this kind of personal service.
Since then we have had several more holidays in the States and Sri Lanka, all of which have gone smoothly.
We have had no hesitation in recommending Tanya to our friends and they have all been impressed by the quality of service she provides.
Tanya is the very best there is in the travel business and we wish her every success with her new venture as owner of The Sussex Travel Company! We will most certainly be making good use of it”.
Sheila and Clive Stubbington
“Overall trip was excellent. Our guide in Uzbekistan, ‘Dilshod’ superb. Our guide in Kazakhstan/Kyrgystan – Ermek, whilst less experienced, made up for this with boundless enthusiasm and attention; together with driver ‘Maxim’ a cracking team.
Accommodation overall very good; we have commented that Arien Plaza, Tashkent was a touch far from the centre and slightly remote from any restaurants.
Food throughout was very good and much appreciated.
All transfer arrangements were seamless, Turkish airlines provided good flights and more than acceptable in-flight meals.
Eagle display was a highlight, as was the home meal at Karakol and the night in Yurt was well organised.”
Marilyn & Derek – The Silk Road